There are several causes for this error that users can easily check on their end: If the error reads "File to download cannot be found" then it should be reported to Support for further investigation.
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Note that this screenshot is from a user of an Exchange server mailbox and the user is signed in to Lync.
If the contact is not in the Exchange address list, organization and member of tabs will not be present.
You can also change the placement of the calendar and location fields on the expanded card, change the field names and change the fields used.
Outlook does not have an option to turn the card off, however, administrators can disable it using group policy. To disable it without using group policy, open the Registry Editor, browse to the location given below and create or change the DWORD values.
The red exclamation point that appears in the Office Communicator notification area (top right corner) can indicate one of several different underlying problems.
Communicator uses the red exclamation point to notify a user that something needs attention.
One example is within the Outlook 2010 contact card and the capability to playback a contact’s name.
Where enterprises have Exchange unified messaging deployed (2007 & 2010), Exchange accesses your pre-existing voicemail contact name customisation for audio based name playback.
There are a couple of things to try that might fix the problem: "Address Book Synchronization Error" If you have no idea what ABS is, then it’s probably a good thing because you’ve likely never encountered this error.